Empower people.
Set a clear direction. Give people the context, trust and support to make decisions. Develop the confidence that lets others lead.
GLOBAL PERSPECTIVE. HUMAN CONNECTION.
Randy ChanGlobal Leadership.Grounded in Experience
I’m Randy Chan, a Singapore-based global business and supply chain leader. My experience spans A.P. Moller–Maersk, ECMS Express and DHL. I also founded SpendNests, a social project for families.
My story in ten chaptersAbout Randy ChanFounder, SpendNests · A social project for families
SINGAPORE · GLOBAL OUTLOOKRegional Head of Customer Program Management, Asia Pacific · A.P. Moller – Maersk
PEOPLE. PROGRESS. POSSIBILITY.01 — INTRODUCTION
THE LEADERSHIP LENS
Commercial discipline. A human touch.
My career has taken me from Singapore to Beijing, Bonn, Hong Kong and Los Angeles. Across customer leadership, commercial transformation and a US CEO remit, one conviction has stayed with me: the strongest results are built with people.
Today, at Maersk, I work with colleagues and customers to build stable, efficient supply chains, strengthen execution and create enduring value. This is a space for the experiences, questions and ideas that shape how I lead.
20+Years across business and supply chain
40+Markets supported across my career
5Places I have lived and worked
WHAT I BELIEVE
Transform with purpose.
Connect commercial ambition to the customer’s reality. Listen carefully, bring the right people together and turn strategy into disciplined action.
Go further, together.
Build across cultures and functions. Share what works, keep learning and create progress that lasts beyond any one individual.
EXPERIENCE IN PERSPECTIVE
Different markets.
A shared ambition.
Connecting commercial thinking,
customer trust and execution.
A.P. Moller – Maersk
Regional customer & supply chain leadership
Partnering with key customers and multidisciplinary teams on operational excellence, digitalisation and value creation. Regional Head of Customer Program Management since 2025, following a Southeast Asia vertical leadership role.
ECMS Express
Global commercial leadership · Former US CEO
Combined global sales and product leadership with responsibility for the US business. Shaped transport services, strengthened commercial governance and aligned teams around growth and execution.
DHL
From customer relationships to global partnerships
Progressed from express sales in Singapore to regional and global customer leadership in Beijing, Bonn and Hong Kong. Built cross-divisional partnerships, supported business turnarounds and co-founded the Big Yellow Storage marketplace through corporate incubation.
THE STORY BEHIND THE EXPERIENCE
A career built with people.
A life shared with family.
Ten illustrated chapters on trust, courage, building businesses and coming home.
Read the full journey
CHAPTER 1My Path into Supply Chain
Belief & beginnings
CHAPTER 2The Opportunity That Changed My Life
Trust & mentorship
CHAPTER 3The Courage Behind the Journey
Family & courage
CHAPTER 4The Bonn Turnaround Story
Resilience & execution
CHAPTER 5The Budapest Build
Conviction & capability
CHAPTER 6Big Yellow Storage
Entrepreneurship & teamwork
CHAPTER 7The ECMS Leap
Building & leading
CHAPTER 8The Homecoming
Home & new horizons
CHAPTER 9The Maersk Chapter
Learning & conversation
CHAPTER 10Global Leadership. Grounded in Experience.
Experience & impact
THROUGH OTHERS’ EYES
Leadership that helps others deliver.
The feedback I value most connects how I lead with what others can achieve. Colleagues recognise the trust I build across teams, the confidence I help people develop and the progress we make together for customers.
…negotiations for multi-million deals…
A former manager highlights strategic account leadership, strong stakeholder management and a clear focus on growth.
…Turning tough deals into profitable solutions…
A colleague credits Randy with combining commercial judgement, cross-cultural relationships and hands-on leadership of a corporate start-up.
…smooth and lean operations…
A client links Randy’s regional leadership to efficient operations across an Asia-Pacific network.
…take ownership, make informed decisions, and drive consistent execution…
A direct report describes clear guidance and trust that strengthen team ownership and reliable delivery.
Colleague feedback · Paraphrased summaries
Faster progress for customers
Colleagues describe faster project progress, less friction between functions and stronger collaboration that improves customer outcomes and business productivity.
Maersk program management & customer experience feedback · 2025
Trust within global leadership
Recognised as a trusted contributor to the global leadership group, bringing a valuable perspective, navigating complex business situations and helping shared initiatives move forward.
Maersk global program management feedback · 2026
Stronger teams and retention
Colleague feedback credits his leadership with improved team retention and closer cooperation between program managers and country teams.
Maersk customer experience leadership feedback · 2025
NOTES FROM THE JOURNEY
Ideas worth
taking further.
REGIONAL LEADERSHIP01
Give direction. Leave room for judgment.
How shared standards and local ownership can work together.
Read the reflectionTRANSFORMATION02
Change takes hold when people own it.
Listening is part of the work of transformation.
Read the reflectionPEOPLE & PURPOSE03
The most useful thing a mentor can build.
Confidence grows through trust, practice and honest feedback.
Read the reflectionBEYOND THE DAY JOB
A builder’s mindset.
A wider sense of purpose.
An entrepreneurial instinct
Co-founded Big Yellow Storage through DPDHL’s incubation programme, exploring a simpler way for SMEs to access warehousing. Building something new continues to shape how I approach established businesses.
Investing in the next generation
Mentoring through SIM Global Education and participating in the SGLN Supply Chain Leaders Programme are ways I keep learning while contributing to the development of others.
Purpose beyond the workplace
Earlier youth leadership and volunteer experience taught me the value of patience, responsibility and showing up for people. Those lessons remain part of how I lead today.
MENTORING · SIM GLOBAL EDUCATION
Supporting the
next generation.
My mentoring work with SIM Global Education is one way I contribute beyond the workplace—sharing experience and learning from the next generation.
Ching Li Ling reflects on finding direction and building confidence through mentorship, in a feature shared by SIM Career Connect.
My perspective on mentoringSIM Career Connect
A MENTEE’S PERSPECTIVE
Ching Li Ling’s
mentoring journey.
A mentee testimony on Randy Chan’s mentoring work with SIM.
SOCIAL IMPACT · FOUNDER, SPENDNESTS
Helping families find
clarity, together.
I founded SpendNests as a social project to help families understand and manage everyday spending together.
It brings my builder’s mindset to an everyday need: making household expense tracking simpler, more collaborative and more accessible.
KEEP THE CONVERSATION GOING
Good conversations take us further.
I welcome thoughtful exchanges on leadership, customer transformation, supply chain and developing the next generation.