rc.Randy Chan

GLOBAL PERSPECTIVE. HUMAN CONNECTION.

Empower.Transform.Go further.

I bring people, customers and strategy together to turn complex challenges into lasting progress.

The thinking behind the work
Randy ChanSINGAPORE · GLOBAL OUTLOOK

Regional Head of Customer Program Management, Asia Pacific · A.P. Moller – Maersk

PEOPLE. PROGRESS. POSSIBILITY.01 — INTRODUCTION

THE LEADERSHIP LENS

Commercial discipline. A human touch.

My career has taken me from Singapore to Beijing, Bonn, Hong Kong and Los Angeles. Across customer leadership, commercial transformation and a US CEO remit, one conviction has stayed with me: the strongest results are built with people.

Today, at Maersk, I work with colleagues and customers to build stable, efficient supply chains, strengthen execution and create enduring value. This is a space for the experiences, questions and ideas that shape how I lead.

20+Years across business and supply chain
40+Markets supported across my career
5Places I have lived and worked

WHAT I BELIEVE

01

Empower people.

Set a clear direction. Give people the context, trust and support to make decisions. Develop the confidence that lets others lead.

02

Transform with purpose.

Connect commercial ambition to the customer’s reality. Listen carefully, bring the right people together and turn strategy into disciplined action.

03

Go further, together.

Build across cultures and functions. Share what works, keep learning and create progress that lasts beyond any one individual.

EXPERIENCE IN PERSPECTIVE

Different markets.
A shared ambition.

Connecting commercial thinking,
customer trust and execution.

2023 — PRESENT

A.P. Moller – Maersk

Regional customer & supply chain leadership

Partnering with key customers and multidisciplinary teams on operational excellence, digitalisation and value creation. Regional Head of Customer Program Management since 2025, following a Southeast Asia vertical leadership role.

2019 — 2023

ECMS Express

Global commercial leadership · Former US CEO

Combined global sales and product leadership with responsibility for the US business. Shaped transport services, strengthened commercial governance and aligned teams around growth and execution.

2007 — 2019

DHL

From customer relationships to global partnerships

Progressed from express sales in Singapore to regional and global customer leadership in Beijing, Bonn and Hong Kong. Built cross-divisional partnerships, supported business turnarounds and co-founded the Big Yellow Storage marketplace through corporate incubation.

THROUGH OTHERS’ EYES

Leadership is experienced by the people around you.

his integrity, collaborative spirit, and willingness to invest in meaningful relationships.
Stephanie BayerColleague & mentor · LinkedIn recommendationRead on LinkedIn
A dedicated, empathetic and result-driven leader.
Melvin HengFormer direct report · LinkedIn recommendationRead on LinkedIn

NOTES FROM THE JOURNEY

Ideas worth
taking further.

Join the conversation

BEYOND THE DAY JOB

A builder’s mindset.
A wider sense of purpose.

An entrepreneurial instinct

Co-founded Big Yellow Storage through DPDHL’s incubation programme, exploring a simpler way for SMEs to access warehousing. Building something new continues to shape how I approach established businesses.

Investing in the next generation

Mentoring through SIM Global Education and participating in the SGLN Supply Chain Leaders Programme are ways I keep learning while contributing to the development of others.

Purpose beyond the workplace

Earlier youth leadership and volunteer experience taught me the value of patience, responsibility and showing up for people. Those lessons remain part of how I lead today.

KEEP THE CONVERSATION GOING

Good conversations take us further.

I welcome thoughtful exchanges on leadership, customer transformation, supply chain and developing the next generation.