RANDY CHAN · SUPPLY CHAIN
Connecting customers, people and operations.
Randy Chan’s supply chain experience spans express delivery, global customer partnerships, delivery-product development and regional customer program management. Across DHL, ECMS Express and A.P. Moller–Maersk, the recurring challenge is connecting commercial commitments with reliable execution.
From delivery services to global partnerships.
Beginning in express sales at DHL in Singapore, Randy moved into regional and global customer leadership. Roles in Beijing, Bonn and Hong Kong brought exposure to cross-border partnerships and the operational realities behind customer commitments.
The Budapest light-assembly story illustrates the work of translating a customer opportunity into an operational capability.
Building services and improving execution.
At ECMS Express, Randy helped develop ESE, a standardised delivery-service product, before taking responsibility for the US business. At Maersk, his regional customer program management work focuses on operational excellence, digitalisation and value creation with customers and multidisciplinary teams.
Developing the next generation.
Participation in the SGLN Supply Chain Leaders Programme and mentoring through SIM Global Education create opportunities to share experience and learn from emerging talent.